Privacy Policy

Hawaiʻi Longevity & Regenerative Medicine ("we," "our," or "us") is committed to respecting your privacy and handling personal information responsibly. This Privacy Policy describes how information may be collected, used, and disclosed when you visit this website or contact our practice through online forms, phone, email, or other communication channels.

By using this website, you acknowledge and agree to the terms of this Privacy Policy.

Information We May Collect

We may collect limited personal information that you voluntarily provide, including:

• Name
• Phone number
• Email address
• General inquiry details
• Appointment or consultation request information
• Other basic contact information you choose to submit

We may also collect certain technical or website usage information automatically, such as:

• IP address
• Browser type
• Device type
• Pages visited
• General website usage data
• Referral source
• Cookie and analytics data, where applicable

How We May Use Information

Information submitted through this website may be used to:

• Respond to inquiries
• Communicate regarding consultations or appointments
• Provide requested information about services
• Improve website performance and user experience
• Monitor website traffic and usage patterns
• Maintain practice operations and administrative functions
• Comply with applicable legal, regulatory, or professional obligations

We may also use information to follow up regarding a request you initiated.

Cookies and Analytics

This website may use cookies, analytics tools, and similar technologies to understand website performance, improve usability, and measure visitor engagement.

These tools may collect information such as:

• Pages visited
• Time spent on pages
• Device and browser type
• Traffic source
• General location data derived from IP address

If analytics or tracking tools are used, they are intended for website performance, usability, and marketing measurement purposes, not for collecting sensitive medical information.

How Information May Be Shared

We do not sell your personal information.

We may share limited information with trusted service providers or vendors who support website hosting, analytics, scheduling, communications, or related operational functions, as reasonably necessary to operate the website and practice.

We may also disclose information when required to do so by law, regulation, court order, or other legal process, or when necessary to protect the rights, safety, or operations of the practice.

HIPAA and Website Communications

This website and its general contact forms are not intended to function as a substitute for secure clinical communication systems.

Use of this website does not create a provider-patient relationship, and submission of a website inquiry does not automatically make information subject to the same processes as information provided during formal clinical care. If you become a patient of the practice, your protected health information will be handled in accordance with applicable healthcare privacy practices and legal requirements.

Data Security

We take reasonable steps to maintain the security of information submitted through this website. However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

For that reason, please use discretion and avoid submitting sensitive or unnecessary personal health information through general website forms or unsecured communications.

Third-Party Links and Services

This website may contain links to third-party websites, booking tools, maps, communication services, or other external platforms. We are not responsible for the privacy practices, content, or security of third-party services not controlled by our practice.

We encourage you to review the privacy practices of any third-party website or platform you use.

Your Choices

You may choose not to submit personal information through this website. If you have questions about how to contact the practice appropriately, you may call us directly. If you wish to inquire about information you have submitted through the website, please contact our office using the contact information below.

Children's Privacy

This website is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children through this website.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in website functionality, legal requirements, or practice operations. Any updates will be posted to this page with a revised effective date.

Contact Information

If you have questions regarding this Privacy Policy or website privacy practices, please contact: